At S3 we truly believe that our customers ultimately determine the Quality of everything we do. To earn the loyalty of our customers, we listen to them and relentlessly strive to match and exceed their expectations. S3's Quality Policy constitutes a corner stone of our Quality Management system. Independent of projects, S3's Program office ensures that our processes are followed and best practices applied.
S3 Quality Policy
S3 is a world class electronics design company. We deliver design solutions and products based on our state-of the art design expertise, our extensive portfolio of domain specific knowledge and customisable IP.
It is our policy to:
- Consistently deliver quality and excellence to our customers
- Strive to exceed customer expectations through ever-improving quality in all our activities
- Deliver as per the quality objectives set by the company and continuously improve the Quality Management System
Ensuring quality in the work we do is the responsibility of all S3 employees. Our continued success depends on the willingness of every employee to:
- Operate in accordance with the established quality system procedures and standards
- Work to eliminate all sources of error and identify opportunities for improvement
By producing work of which we can all be proud, we will continue to enhance our reputation as a top-quality design company, build relationships with satisfied customers and attract new customers. To implement this policy we have established a documented quality management system that complies with the requirements of the international standard ISO 9001.
Information Security
S3 has adopted uncompromising approach to the Quality of our services. It includes information security precautions, as we at S3 are aware that information consigned to us must be treated with the utmost care. S3 is currently in the process of aligning its security practices with the ISO 17799 standard.
Process Framework
We use our mature process framework to guide projects to a successful end. The framework uses the Capability Maturity Model Integration (CMMI)and the PMBOK Guide (ANSI/PMI 99-001-2004) as reference models to guide our development of processes and practices for both project management and product development.
Quality Standards
All S3 design centres are ISO 9001:2000 Tick IT certified. The ISO and Tick IT standards are leading European quality certifications that are awarded to organizations that rigorously adopt quality control and improvement processes that ensure optimum service and output quality is delivered to clients.
Communication
S3 offers a seamless integration of cutting edge technical capabilities with effective and efficient project management. Communication is seen as vital for project success, and therefore S3 has developed a secure web based portal providing customers with a constant insight into project status.